We want your experience at Wisdom House to be as simple and enjoyable as possible. We stand behind everything we make and place as high a value on customer service as we do our products. We've worked hard to streamline this process with you in mind.

Fulfillment:

We aim to process your orders as quickly as we can. Most of our orders are fulfilled within 1-3 business days. Once your package has shipped, you will receive an email confirmation with your tracking information.

Our website should stay up to date on any fulfillment delays we are experiencing.

Damaged Items:

We carefully inspect and package each order before it is shipped. In the unlikely event that you receive an order that is broken or damaged, we will do our best to make it right as soon as possible. Please send an email to beth@wisdomhousedesign.com and include a photo of the item in the packaging as well as your information and a brief message. We will either issue you a replacement or a refund within a few days.